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Dealers face September bonus shortfall as WLTP creates stock shortages
The post-Brexit recruitment challenge facing car retailers
Former JCT600 director Simon Parker has joined Coachworks Consulting as a non-executive director in a bid to help the business achieve its “strategic aim” of doubling turnover.
Dealers need to be offering more test drives geared towards customer usage in order to improve conversion rates.
Coachworks Consulting is calling on car brands to review the soft skill shortfall which is limiting aftersales staff ability to engage with customers.