Latest News

Dealers urged to offer better test drives to improve conversion rates

22 May 2018

Dealers need to be offering more test drives geared towards customer usage in order to improve conversion rates.

Address aftersales soft skills to improve customer engagement, urges Coachworks Consulting

23 April 2018

Coachworks Consulting is calling on car brands to review the soft skill shortfall which is limiting aftersales staff ability to engage with customers.

MARCH 2018 SALES WERE DOWN BUT THERE ARE STILL GROWTH OPPORTUNITIES FOR CUSTOMER-CENTRIC DEALERS

05 April 2018

Coachworks Consulting appoints Sarah Leech as new Business Development Manager

21 March 2018

Sarah Leech has been appointed as the new business development manager at Coachworks Consulting, the Derbyshire-based independent automotive retailing consultancy.

Why entering industry awards is good for business

20 March 2018

I’ve had the honour of being on the judging panel of the Motor Trader Awards for the last three years, and have never failed to be impressed by the passion that comes across in the many entries I’ve assessed.

Martin Riddell promoted to Account Director at Coachworks Consulting

13 March 2018

Martin Riddell has been promoted to account director at Coachworks Consulting with immediate effect.