Latest News

Karl’s Diary: I’ve become a fat fighter!

17 September 2018

Karl’s Diary: I’ve become a fat fighter!

Dealers face September bonus shortfall as WLTP creates stock shortages

04 September 2018

Dealers face September bonus shortfall as WLTP creates stock shortages

The post-Brexit recruitment challenge facing car retailers by Karl Davis, Managing Director, Coachworks Consulting

15 August 2018

The post-Brexit recruitment challenge facing car retailers

Former JCT600 director Simon Parker joins Coachworks Consulting as non-executive director

16 July 2018

Former JCT600 director Simon Parker has joined Coachworks Consulting as a non-executive director in a bid to help the business achieve its “strategic aim” of doubling turnover.

Dealers urged to offer better test drives to improve conversion rates

22 May 2018

Dealers need to be offering more test drives geared towards customer usage in order to improve conversion rates.

Address aftersales soft skills to improve customer engagement, urges Coachworks Consulting

23 April 2018

Coachworks Consulting is calling on car brands to review the soft skill shortfall which is limiting aftersales staff ability to engage with customers.