Articles from: 2014

Moving on, moving up!

09 December 2014

The Coachworks team bid a fond farewell to Simon Parker as he leaves to take up, possibly, his most exciting role to date.

Make your own Waves

08 December 2014

As the doors are opened on our Advent Calendars, the team at Coachworks have started casting their eyes over the past year and once again, in another record year for the industry, we can see that many of us have been riding on the wave of new car sales growth and have missed many opportunities elsewhere.

A marathon, not a sprint

05 December 2014

Whilst many have tried to create a selling philosophy in aftersales, most are still in the starting blocks, and those that have started the race don’t realise that they are in a marathon that will take them at least 5 years to make it cultural.

Plans are Worthless

04 December 2014

This is traditionally the time of year when businesses complete their budget or financial plan for next year. Most businesses complete their plan, send their budgets to the Manufacturers and then put them into their accounting system ready for January. But are your plans any use, or are they just worthless?

Are you attractive?

03 December 2014

As the Economy continues to improve, employees are starting to be mobilised. Those who have been reluctant to change employers during the recession are starting to look around for companies offering better prospects; and candidates are now considering the company’s attraction as an employer as much as the job or role.

Offline and On-site

06 October 2014

According to JD Power, in 2005, the average car buyer visited 4.5 dealers before buying a car. The key to success back then was to ensure that your dealership was the one they remembered and went back to. Now, the average buyer visits just 1.4 dealers and is “transaction ready” when they arrive on site. The key now is to make sure that yours is the first showroom they visit. So just how is this achieved?

Superman or Superficial?

02 October 2014

In recent years, just about every retail group of a significant size has formed their own training department or academy, but is the impact they bring effective, when in-house trainers are expected to be all things to all men?

Value Engineer Your People

30 September 2014

When buying equipment, many companies adopt a value engineering approach to ensure that it does all of the tasks required for the best price. This is achieved by first producing a detailed specification of the tasks that the equipment is required to perform. When it comes to hiring people many companies fail to do this, letting themselves and the employee down.

Adrian Baker becomes an IMI Accredited Assessor in Automotive Management

14 July 2014

Coachworks Director Adrian Baker has received the IMI Accredited Assessor recognition. The accreditation is designed for individuals who play a vital role in the assessment process of IMI Accreditation…

Trouble Ahead? Business brainstorm!

08 July 2014

Addressing two hundred of the “great and the good” at an AM Conference earlier this year, Coachworks MD Karl Davis stated that some businesses were in danger of seeing their performance stall, as they enjoyed their previous successes for a little too long. For some, this is already proving to be the case!