Articles from: December, 2013

2013 – Good in Parts!

16 December 2013

As we approach the time of year when we settle down for turkey and all the trimmings, and reflect on the year nearly passed: our thoughts here at Coachworks are drawn to a different kind of meal, eaten by a young aspiring clergyman……………

Visionary Leadership

13 December 2013

One of the reasons for the recent rise in consolidation within the industry is that Manufacturers are looking for ways out of situations with dealers who are under performing.

Viva Vauxhall

11 December 2013

With industry aftersales KPIs in decline and at best, stagnant, it was great to learn from client Vauxhall UK recently that their Aftersales business has continued to thrive! 

Driver or Passenger?

10 December 2013

The upsurge in Dealer profitability during 2013 has for most been almost entirely driven by the New Car Sales department.